![]() ![]() Open the Wireless network menu to make sure the printer is connected to the same network as your computer. Restart the printer and the computer: Restarting the computer and the printer can clear error conditions.Ĭonfirm the printer connection and network name: On the printer, make sure the blue light next to the Wireless icon is on and steady. It may recommend some manual action for eg: if the software or driver is outdated etc.Try these recommendations and procedures to troubleshoot and avoid wireless connectivity issues.Like Printer spooler reset, Driver check, Device status, Printer queue, Port etc. In most cases this tool will check and rectify all issues.Now the tool will start the automatic diagnostics.Select the appropriate button, here i am selecting “ Fix Printing“.In the “ Finding and Fixing Problems” screen, two buttons, “Fix printing” and “ Fix Scanning” will be displayed. ![]() Select connection type USB or Network or Wireless -HP Print and Scan Doctor ![]()
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